We understand, however, that sometimes a product may not be what you expected it to be. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. If you still can't sign in, please contact Apple Store Customer Service at 1‑800‑MY‑APPLE. You can also visit the Your Apple ID Account page. If that doesn't work, you can find your username with our Apple ID recovery tool, iForgot. If you've forgotten your Apple ID, try your current email address. Getting One to One personal training and other services at an Apple Store.Ordering photos and photo books with iPhoto or Aperture.Access AppleCare support for your products.The App Store, for buying and downloading iOS and OSX applications.
#Itunes store account tv#
The iTunes Store, for buying music, movies, and TV shows.Sign in to Your Account (Opens in a new window) to begin taking advantage of them: You can save items you’re interested in purchasing, save a bag if you’re almost ready to place an order, check the status of or change your order, check Apple Gift Card balances, and much more.Īdditionally, your Apple ID gives you access to other Apple resources. By using your Apple ID, you can personalize your online shopping experience. If you have made purchases through the iTunes Store or have a MobileMe account, you can use the same Apple ID you use for either of those. If you received an "unsupported Apple ID" error, your best bet is to contact iCloud support and handle it from there.To create an Apple ID (typically your email address) or sign in using an existing Apple ID, click here (Opens in a new window). If the sign in doesn't work there, follow the steps listed to reset your account. If you received an "authentication failed" message, head over to your Apple ID account page. iCloud login not workingĪpple has a troubleshooting page specifically dedicated to issues with iCloud logins. If all of the aforementioned steps don't resolve the issue, try a soft reset of your iPhone by simultaneously holding the home and lock buttons for about five seconds. If that doesn't work, try force quitting the App Store by double tapping the iPhone's home button and swiping up on the page. To clear it, tap on the menu bar at the bottom page ten times in succession. If internet connectivity isn't the culprit, it's likely an issue with the App Store's cache. Once again, you'll want to ensure your internet connection is active - whether it's Wi-Fi or cellular. If you're relying on Wi-Fi, make sure the router is working properly and that you have the right login info. You can go to Settings -> Cellular to make sure your cellular data is turned on. Lastly, make sure you have an active internet connection.
#Itunes store account update#
If that's all good, make sure your iOS software is up to date. Settings -> General -> Software Update will indicate whether or not an update is in need. Go to Settings -> General -> Date & Time to ensure your device is in the right time zone. This could have an impact on connecting to the iTunes store. Sometimes, your iPhone might list you in another city - especially if you were recently traveling. iTunes not workingįirst, make sure your date, time and time zone are correct. Having issues with your iTunes, App Store or iCloud login for your iPhone? There are a couple techniques you can use get these system's running again.